Terms of service

Last updated: October 14, 2026

About these terms

This website, mymaithri.in, is operated by Lalita Fragrances, a proprietorship based in Lucknow, Uttar Pradesh, India, under the brand name Maithri. By browsing this website or placing an order, you agree to these terms.

Our products

Maithri products are fragrance oils for external and ritual use only. Do not ingest. Keep away from children, eyes and open flames. Do a patch test before any contact with skin, and stop use if irritation occurs.

Our products are based on the traditional practices of Vastu Shastra and Sugandha Shastra. They are not medicines and are not intended to diagnose, treat or cure any condition. Any benefits described are traditional beliefs, and individual experiences vary. We do not guarantee any specific result.

Orders and pricing

All prices are in Indian Rupees. We may correct pricing errors and may cancel any order affected by one, with a full refund. We may also cancel an order if a product is out of stock or if we suspect fraud, and will refund any amount paid. We may change prices or products at any time, but this will not affect orders already confirmed.

Payments

Payments are processed securely by our payment partner. We do not store your card or bank details.

Shipping, returns and refunds

Delivery and returns are covered by our Shipping Policy and Refund Policy, which form part of these terms.

Intellectual property

All content on this website, including the Maithri name, logo, product images and text, belongs to Lalita Fragrances and may not be copied or reused without our written permission.

Limitation of liability

To the extent permitted by law, our total liability for any claim relating to an order is limited to the amount you paid for that order. We are not responsible for indirect losses or for misuse of our products.

Governing law

These terms are governed by the laws of India. Any dispute will be subject to the courts of Lucknow, Uttar Pradesh.

Changes to these terms

We may update these terms from time to time. The version on this page at the time of your order applies to that order.

Contact

Lalita Fragrances, Chinhat, 38 Ratan Vihar, Harihar Nagar, Indira Nagar, Lucknow, Uttar Pradesh 226028, India
Email: connect.maithri@gmail.com
Phone: +91 84 5285 2089